Crown training programme increases employee engagement
Crown has has explained how its Elements of Engagement (EoE) programme trains leaders to cultivate an open dialogue and create a culture of transparency, helping increase employee engagement at all levels.
The three-day programme, offered to newly recruited or promoted managers, includes an interactive workshop that arms participants with insight and practical tips to foster an environment of success. Topics include how to inspire, recognise and celebrate the success of others; how to communicate, coach, give feedback and set performance goals; and how to mobilise teams behind change. One month after the workshop, participants regroup and report on progress and successes.
To date, over 250 managers have participated in the program. While the program is still in its early stages, there are positive signs of the culture shifting from solely results oriented to one that is much more people-oriented.
To expand the reach of the program, it will be integrated it into Crown’s existing management skills program, which is available to employees in positions just below the plant manager level.
