Online service makes ordering beverage cans easier

Rexam has launched a new online customer portal service that will give its European customers more control when placing orders.

The new service is targeted at Rexam’s small to medium sized customers whose orders tend to be smaller in volume. The customers will now be able to see stock, place and track orders and request delivery times helping to make the ordering process as simple and convenient as possible.

With an increase in popularity for ordering sites such as eBay and Amazon, Rexam have replicated this in a business-to-business environment. The new portal will enhance the customer experience, allowing customers full and immediate access 24 hours a day to Rexam Beverage’s Can’s ordering service.

Gary Aslam, European customer services, sales and marketing director for Rexam, said: “It is great that our new customer portal can be offered to our small-and medium-sized customers. With round the clock access, it will greatly improve the ordering and delivery experience, allowing customers to spend less time worrying about placing orders and fulfilling demand. We will continue to run our customer service team alongside the new portal, so customers can choose how they wish to contact us.”